AI and Interviewing at ID.me

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews.

You may use AI tools to:

• Proofread and edit your work for grammar and spelling
• Summarize your resume
• Practice interview questions

Please refrain from:

• Using AI to generate full responses to written case studies or assignments
• Passing off AI-generated work as your own
• Using AI tools to generate or suggest responses during live interviews

If you use AI tools to assist with any part of your application, please disclose this in your submission. Transparency helps us better understand your process and intent.

Violating these guidelines may result in removal from the hiring process.

We understand that AI tools are becoming more prevalent in job searches. Our goal is to ensure we assess your individual skills and experiences accurately.

Yes — using AI to proofread, summarize, or refine your writing is perfectly acceptable. We encourage tools that help you express yourself clearly — as long as the ideas and content are your own.

No — we want to understand your own thinking, problem-solving, and creativity. Submitting work that is mostly or entirely generated by AI without attribution is a violation of our policy.

Yes — using AI to practice or prepare for interviews is fine.
However, using AI tools in real time during your interview (e.g., generating answers while you’re talking) is not allowed.

• ID.me collects this information to facilitate the relationship between the organization and its employees. This information may be used to:
  • provide benefits and compensation
  • monitor performance
  • report information for various regulatory purposes
  • prevent fraud, waste, and abuse
  • Perform various business activities

Yes, please! If AI played a role in drafting any part of your materials (cover letter, resume, written responses), you can briefly mention this in your application or when speaking with your recruiter. We value transparency — it won’t negatively impact your candidacy.

Using AI inappropriately during the hiring process — such as submitting fully AI-generated work as your own or relying on AI to answer interview questions live — may result in removal from the hiring process.

We use AI tools in our work too! But the interview process is about getting to know you — your ideas, your experience, and your voice. That’s how we build a team we can trust and grow with.